1. Introduction

Welcome to Naturish Shop. By using our website, purchasing from us, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions and our Privacy Policy. Please read them carefully.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address.
• Order Information: Product details, payment method (processed securely via third-party providers).
• Technical Information: IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about purchases, inquiries, and promotions.
• Improve our website, products, and services.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Couriers (e.g., GIG Logistics, DHL) to deliver your order.
Payment processors for secure transactions.
Service providers for website hosting, analytics, or marketing—under strict confidentiality agreements.

5. Cookies

Our site uses cookies to enhance your browsing experience. You can disable cookies in your browser, but some site features may not work properly.

6. Payment & Pricing

All prices are listed in Nigerian Naira (₦) unless stated otherwise.
Payments must be completed before orders are processed.
We reserve the right to change prices at any time without prior notice.

7. Shipping & Delivery

Delivery timelines depend on the courier you choose (GIG Logistics, DHL, etc.).
Estimated delivery: 1–3 working days for major cities, 3–5 working days for other locations.

Naturish Shop is not responsible for courier delays once the package is dispatched, but we will assist in tracking your order.

8. Returns & Refunds

Due to the nature of cosmetic raw materials, all sales are final unless the item is defective or incorrect.
Defective/incorrect items must be reported within 48 hours of delivery with proof (photo/video).

9. Intellectual Property

All website content—including text, images, product descriptions, and logos—is the property of Naturish Shop and may not be used without permission.

10. Limitation of Liability

Naturish Shop is not liable for any damage, injury, or loss arising from the use or misuse of products purchased from us. Customers are responsible for ensuring suitability of products for their intended formulation or use.

11. Your Rights

You have the right to:
Request a copy of the personal data we hold about you.
Request correction or deletion of your data, subject to legal requirements.

12. Changes to This Policy

Naturish Shop may update this Privacy Policy and Terms & Conditions at any time. Changes will be posted on this page with the updated date.

13. Contact Us

For questions, concerns, or data requests, contact us:
Email: Sales@naturishshop.com